Live Chat is available on the support page of our website typically Monday through Friday, 10 AM -1 PM Pacific Standard Time. This can be a quick and convenient way to get your questions answered. There is no limit to the amount of chats that can be initiated. Occasionally we have to turn live chat off in order to help the customers we are already working with. If you find live chat is closed, just try back a little later. We look forward to helping you.